An owner does not want to be trapped after launch.
Handover should say who controls the domain, hosting, email, Google profile, analytics, forms and code.
It must be clear where form messages go, who receives them, what is stored and how contact is checked.
Write what the owner can edit alone, where backup lives and who to contact if the site, form or payment stops working.
You should know who controls the domain and accounts.
Forms and email flow should be documented.
Basic edits and support contact should be clear.
Your current link, a screenshot, or a short description of what is not working.
What the buyer needs to understand before they contact you.
The next step you want: call, WhatsApp, booking, order, or internal review.
A good launch ends with ownership, not dependence: you know who controls access, where messages go, and who to call.
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